How does Empowered Endings differ from traditional healthcare providers?

According to Richard Bailey, there is a level of care and attention you won't get from traditional providers. Dr. Bob focused on developing a solution around the patient's specific needs rather than trying to fit the patient into a rigid practice model.

Can Empowered Endings help if we don't have a clear diagnosis yet?

Yes. Christopher Bailey noted that they initially had 'so many more questions than answers' and didn't know the exact diagnosis, but the team helped them figure out which questions mattered and helped them stay afloat.

Does Dr. Bob Uslander work with existing care teams?

Yes, Richard Bailey mentioned that Dr. Bob communicated directly with their existing care team and acted as a partner to augment the care they already had in place.

Is the Living Proof Institute program too good to be true?

Dawn Dwyer initially hesitated because the promise of losing 20 pounds in a few weeks sounded too good to be true. However, she found the program exceeded her expectations, delivering more than promised through a unique and easy-to-follow approach.

How hard are the recipes in the Living Proof program?

Dawn described the recipes as 'ridiculously easy to make' and delicious. She noted that she and her family were consistently surprised by how good the meals tasted while still helping her achieve her weight loss goals.

What kind of support does the Living Proof Institute provide?

According to Dawn, the staff is 'full of love' and provides unbelievable attention. Coaches offer accountability by monitoring progress and can even help participants navigate emotional challenges that arise during the health journey.

Does home care sales training actually move referrals?

17 people recorded interviews about home care sales across 6 organisations. 6 of them mentioned more clients, leads or patients in their own words. The most common timeframe people described was 2 – 6 months. Every figure below is a count of what people said in their recorded interview — not a clinical trial or a survey.

Home-care operators describing referral growth and what the training changed.

What people said changed

Counts of interviews where the person described this in their own words.

More clients6 of 17 mentioned it
“Some of the more cluttered thoughts that I had in my head in terms of like what marketing on behalf of Libertana looks like, she's really been able to simplify, and it's actually turned into, I think we saw a 35% incr…”Denise Ambayec
Better systems4 of 17 mentioned it
“And so it made the process much easier, much more comfortable.”Chris Ground
Revenue growth4 of 17 mentioned it
“So I was just curious in working with Home Care Sales how that was gonna translate into the services that we provide, where they're more community-based services, not necessarily home health.”Denise Ambayec
Felt supported3 of 17 mentioned it
“And even though the answers were tough and the journey was tough, it made us feel better, like we were delivering support and care to our mom, and Dr.”Christopher Bailey & Richard Bailey
Family & relationships3 of 17 mentioned it
“You'll be able to evaluate what's a good relationship versus a bad relationship and also be able to identify where your specific gap is and how to overcome it.”Greg Thelusma
Less pain2 of 17 mentioned it
“She was struggling a little bit more, more pain, more confusion, and it became clear that the team that we had around Mom was not specifically focused on this area of care, and so it became important that we find folk…”Christopher Bailey & Richard Bailey
Team & hiring2 of 17 mentioned it
“She was struggling a little bit more, more pain, more confusion, and it became clear that the team that we had around Mom was not specifically focused on this area of care, and so it became important that we find folk…”Christopher Bailey & Richard Bailey
Weight change2 of 17 mentioned it
“I lost a total of, like, 32 pounds. feel so much better.”Dawn B. Dwyer

See the full data tables for Home care sales →Read the research write-up →

How long it took

2 – 6 months · 2
Over a year · 2

Stories in this topic

Showing 12 of 17 interviews.

What people were sceptical about first

“If there was anything that made me hesitate, it was that it almost sounded too good to be true. I just couldn't even imagine losing 20 pounds in a couple of weeks—that's crazy.”Dawn B. Dwyer
“I was kind of worried initially because we don't perform home health services across the board. I was curious how that was going to translate into our community-based services. However, I was able to easily adopt their principles and values into marketing for…”Denise Ambayec
“Carla Amthor initially hesitated due to 'common hour thinking' regarding the upfront dollar cost. However, she shifted her perspective to consider the cost of not attending, eventually viewing the programs as a regular, necessary part of her professional rout…”Carla Amthor

Frequently asked

How does Empowered Endings differ from traditional healthcare providers?: According to Richard Bailey, there is a level of care and attention you won't get from traditional providers. Dr. Bob focused on developing a solution around the patient's specific needs rather than trying to fit the patient into a rigid practice model. — Christopher Bailey & Richard Bailey
Can Empowered Endings help if we don't have a clear diagnosis yet?: Yes. Christopher Bailey noted that they initially had 'so many more questions than answers' and didn't know the exact diagnosis, but the team helped them figure out which questions mattered and helped them stay afloat. — Christopher Bailey & Richard Bailey
Does Dr. Bob Uslander work with existing care teams?: Yes, Richard Bailey mentioned that Dr. Bob communicated directly with their existing care team and acted as a partner to augment the care they already had in place. — Christopher Bailey & Richard Bailey
Is the Living Proof Institute program too good to be true?: Dawn Dwyer initially hesitated because the promise of losing 20 pounds in a few weeks sounded too good to be true. However, she found the program exceeded her expectations, delivering more than promised through a unique and easy-to-follow approach. — Dawn B. Dwyer
How hard are the recipes in the Living Proof program?: Dawn described the recipes as 'ridiculously easy to make' and delicious. She noted that she and her family were consistently surprised by how good the meals tasted while still helping her achieve her weight loss goals. — Dawn B. Dwyer
What kind of support does the Living Proof Institute provide?: According to Dawn, the staff is 'full of love' and provides unbelievable attention. Coaches offer accountability by monitoring progress and can even help participants navigate emotional challenges that arise during the health journey. — Dawn B. Dwyer