Customer story · Empowered Endings
Moving From Confusion to Peace With Personalized In-Home Palliative Care
Christopher Bailey & Richard Bailey · Recorded 6/17/2026
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- Share One · June 17, 2026
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.
Christopher and Richard Bailey turned to Empowered Endings when their mother, Julie Pardi, faced declining health and increasing pain. They transitioned from having 'more questions than answers' to feeling they were doing everything possible. Dr. Bob Uslander provided integrative therapies and personalized care coordination, delivering peace of mind and a sense of partnership during a challenging journey.
At a glance
- Primary Use Case
- In-home palliative care for a mother with declining health and pain.
- Reported Result
- Shifted from confusion and overwhelm to feeling in charge of the journey.
- Care Approach
- Integrative medicine including music and aqua therapy.
“He always made her feel number one, and, like, what she wanted and needed was the most important out of everything.”
“We started to feel like we were more in charge of her journey versus just trying to keep the balls in the air and just trying to stay afloat.”
“It very much felt like partners in trying to deliver the best journey for our loved one as we possibly could.”
The interview
Who was the client and what was the initial situation?
My mother, Julie Pardi, was a client of Empowered Endings. Mom's health was declining. We were just looking for the absolute best solution for Mom that fit into her mission. Things were just becoming more challenging; she was struggling a little bit more, more pain, more confusion.
How did you find Empowered Endings?
We stumbled across a nursing team that one of the nurses inevitably recommended Dr. Bob and Empowered Endings to be a better solution for Mom's healthcare.
What was your state of mind before working with Dr. Bob?
We didn't know what her diagnosis was. We didn't know what she was struggling with. I would say at that point, we had so many more questions than answers. We were just trying to keep the balls in the air and just trying to stay afloat as she struggled.
What was the initial meeting with Dr. Bob like?
The initial meeting was very organic. Dr. Bob was very well-spoken. He's genuine. He's kind. He's interested in getting to know our mother, us as well, and pretty quickly we felt a connection. We were comfortable moving forward.
How did Dr. Bob approach your mother's specific care needs?
Instead of trying to fit Mom or the patient into his practice, he was trying to figure out how he could develop a solution around Mom, given the resources that he had available to him. He was just listening, gathering information, just wanting to be part of the process.
What kind of treatments or therapies did he recommend?
Bob practices integrative medicine. He was always looking to, instead of prescribe a different medication, he was looking to prescribe therapies, aquatherapy or music therapy or just encourage Mom to get out in the garden more often. He was pulling from his resources from all toolboxes.
How did the experience change for the family after hiring Empowered Endings?
I think we went from wondering what we could do, what more could we do, feeling like we were not doing enough for our loved one to feeling like we were doing everything that we could. It made us feel better, like we were delivering support and care to our mom.
What is your final advice for someone considering Empowered Endings?
Dr. Bob has all the tools in the world, and he's very patient and kind. There's just a level of care and attention that you won't get from a traditional healthcare provider and someone that is going to be partnering with you through an extremely tough period of life.
Frequently asked
How does Empowered Endings differ from traditional healthcare providers?
According to Richard Bailey, there is a level of care and attention you won't get from traditional providers. Dr. Bob focused on developing a solution around the patient's specific needs rather than trying to fit the patient into a rigid practice model.
Can Empowered Endings help if we don't have a clear diagnosis yet?
Yes. Christopher Bailey noted that they initially had 'so many more questions than answers' and didn't know the exact diagnosis, but the team helped them figure out which questions mattered and helped them stay afloat.
Does Dr. Bob Uslander work with existing care teams?
Yes, Richard Bailey mentioned that Dr. Bob communicated directly with their existing care team and acted as a partner to augment the care they already had in place.
Full transcript
About Empowered Endings

Empowered Endings
Official site: empoweredendings.com/empowered-endings-medical-groupEmpowered Endings Medical Group is a concierge palliative and end-of-life practice that provides physician-led, in-home care for patients with complex or terminal illnesses. They serve families navigating serious illness by offering a multidisciplinary approach that includes medical, emotional, and spiritual support. Their mission is to move families from overwhelm to peace by creating personalized care plans that honor a patient's dignity and values.
- Industry
- Healthcare and Wellness
Topics
- palliative care
- end-of-life planning
- concierge medicine
- family caregiver support
- integrative medicine
- peace of mind
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How this story was recorded
What equipment did Christopher Bailey & Richard Bailey need to record this story?
Nothing beyond a phone or laptop with a camera. Share One handles the prompts, recording, editing, transcription, and publishing, which is why stories like Christopher Bailey & Richard Bailey's about Empowered Endings sound natural instead of scripted. Try it at share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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