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Is hiring a brand strategist worth it?

40 people answered this on the record, across 21 organisations. The change they described most often was more clients, leads or patients — 13 of 40 raised it unprompted. 7 described clearer systems and processes. The timeframe described most often was over a year. Each figure is a count of what someone said in a recorded interview.

Based on interviews recorded up to 2026-07-30. Updated as new interviews arrive.

Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

What the answers had in common

Counts of interviews where the person described this in their own words.

Outcomes described by people answering: Is hiring a brand strategist worth it?
What changedInterviewsShare
More clients13 of 4033%
Better systems7 of 4018%
Felt supported7 of 4018%
Revenue growth6 of 4015%
Team & hiring4 of 4010%
Confidence4 of 4010%
  • We had gone 12 months with a prior agency, not seeing a single customer and hardly any leads at all.Karl Krummenacher
  • So Left Right Labs helped us create our brand strategy, and they did this through a very optimized process.Tim Organ
  • And people are really enjoying listening to people's stories, I'm really excited to use these video testimonials on our website, like, on the front page of our website, in addition to the written testimonials that we…Isabel Sharkur
  • We knew that we needed to work overseas just to make these products at a price that we were gonna be able to make profit on.Jason Piersialla

How long it took them

  • 2 – 6 months · 1
  • 6 – 12 months · 1
  • Over a year · 2

The interviews behind this answer

What they doubted first

  • Karl stated that he believes Curt and Nick are likely underpaid for the work they do. He noted that they overdeliver on their promises and have earned his trust by providing a high return on investment that his previous agency could not match.Karl Krummenacher
  • When we wanted to actually make physical products, we realized pretty quickly that it was very cost prohibitive to do that domestically in the United States.Jason Piersialla
  • I live in Ottawa, Ontario, Canada, and I was retired before I joined the team of Infinitalo five years ago.Esmerelda

Follow-up questions they answered

How do I stop chasing clients and start attracting them?
Kadena Tate found that by following Marisa Murgatroyd's advice to have the courage to say what you really want to say, she stopped chasing. She discovered that being her authentic self allowed her to attract her 'people' naturally rather than pursuing them. — Kadena Tate
Can I sell a high-ticket program without a complex marketing funnel?
Yes, Kadena Tate sold 9 out of 11 spots in a $25,000 mastermind during a single dinner conversation. She credits the courage gained in the Amplify and Momentum programs for allowing her to pitch the 'High Horse Society' before it even officially existed. — Kadena Tate
Will people think I am 'uppity' if I use sophisticated business language?
Kadena Tate initially hid her desire for a high-level community because she didn't want to seem 'uppity.' However, she realized that by speaking her truth, she found a community of women who understood the language of capital and business structure. — Kadena Tate
Will a general marketing agency perform better than a healthcare-specific agency?
Karl Krummenacher found that despite spending mid-five figures monthly with a healthcare-specialist agency for a year, they saw zero customers. Switching to Curt and Nick at Black Box Social Media provided immediate results because they focused on testing and audience response rather than industry-specific assumptions. — Karl Krummenacher
How difficult is it to manage the ad campaigns once they are running?
Karl describes the ongoing relationship as 'fire and forget.' Once the initial cadence was established, the system provided dials and levers to ramp lead flow up or down as needed without constant oversight from his end. — Karl Krummenacher
Is the investment in Black Box Social Media worth the cost?
Karl stated that he believes Curt and Nick are likely underpaid for the work they do. He noted that they overdeliver on their promises and have earned his trust by providing a high return on investment that his previous agency could not match. — Karl Krummenacher

Where these people were

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