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Customer story · Infinite Aloe

Streamlined Training and Supportive Team Culture Drive Success for InfiniteAloe Merchandisers

Payam Masjedi · Recorded 4/23/2026

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Share One · April 23, 2026
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Payam Masjedi reports that InfiniteAloe provides a streamlined, step-by-step training process that allowed him to succeed in his first week. By focusing on product strengths and customer interaction, he transitioned from a Costco merchandiser to a confident sales representative, noting that some customers have used the products for over six years.

At a glance

Primary Use Case
Sales and merchandising career transition
Reported Result
Seamless first-week onboarding and flexible scheduling
Time to Value
One week
My first week of the experience was easiest one ever. It was all welcoming, and the training was basically going step by step.
It's all streamlined, so we know the duties we have to do. We know exactly the targets and the numbers we have to go through.
Some of them are using the products of the company for over five, six years. It's always great to see how they're actually just loving this product.

The interview

What is your background and what do you like about working with InfiniteAloe?

My name is Payam, I'm from Toronto, and I've been working with Infinite Aloe. Before I joined the team, I was working as a merchandiser for flower booths in Costco. It's very easy to understand the products. It's basically good to have this opportunity to learn every day, and it's not always ends there. Simple, straightforward, and you get to learn a lot.

How do you view the commission-based sales structure?

I seen the kind of commission sales as part of actually motivation to actually being better and actually going beyond my comfort zone and actually learning how to interact with people and pointing out the strengths of the products and actually getting to understanding what our strengths are and closing the package right away.

What was your first week of training like?

My first week of the experience was easiest one ever. It was all welcoming, and the training was basically going step by step. There was no rushing, and all the question I have through the week was just met with practical answers of how do we basically going through and explaining the products, knowing the strengths, and why people should choose us.

How does the team support your growth?

There was never a wrong question, as they say. Always appreciate that I can have any questions, they will answer that, and I appreciate that my team is always assisting me in anything that I can learn or I can do better. It's all streamlined, so we know the duties we have to do. We know exactly the targets and the numbers we have to go through.

What is the customer interaction like?

It's really refreshing to connect with people and actually getting to know them, and some of them are using the products of the company for over five, six years. It's always great to see how they're actually just loving this product, and it actually creates kind of a friendly environments. It's basically just greeting, getting to know people, and they are actually asking the question of what our products are and what's the benefit of our product.

How would you describe the work schedule and flexibility?

Perfect schedule, I would say. If I have any arrangements to do beforehand, the team is always there. They can always just change in there, so it actually accommodates me. And anytime that I have some extra time and someone's actually needing that, I'm ready to go another one without question.

What advice would you give to someone considering joining the team?

Well, take a leap of faith. Nothing wrong on this one. There's nothing difficult. It's basically just learning, learning, learning, and no two days are the same. That's the beauty of this one. Every single day is a new one, and you're gonna love this variety of people you meet.

Frequently asked

Is the training at InfiniteAloe difficult for new employees?

Payam Masjedi describes the training as a step-by-step process that is never rushed. He notes that the team provides practical answers to every question, making the first week the 'easiest one ever.'

How does InfiniteAloe handle employee scheduling and flexibility?

The company offers a perfect schedule that accommodates personal arrangements. Payam Masjedi mentions that the team is always willing to change shifts to help accommodate his needs.

What is the sales environment like at InfiniteAloe?

It is a friendly, conversation-based environment rather than a high-pressure sales tactic. Payam Masjedi explains that it feels like a normal, friendly conversation where customers often ask about the benefits of various products.

Full transcript

It's very easy to understand the products. Of course, not easy as a meant of, "Hello, I get it." It's basically good to have this opportunity to learn every day, and it's not always ends there. There's always one thing extra that I might know afterwards, so that's what I like about it. Simple, straightforward, and you get to learn a lot. My name is Payam. I'm from Toronto, and I've been working with Infinite Aloe. And before I joined the team, I was working as a merchandiser for flower booths in Costco. Well, I seen the kind of commission sales as part of actually motivation to actually being better and actually going beyond my comfort zone and actually learning how to interact with people and pointing out the strengths of the products and actually getting to understanding what our strengths are and closing the package right away. My first week of the experience was easiest one ever. It was all welcoming, and the training was basically going step by step. There was no rushing, and all the question I have through the week was just met with practical answers of how do we basically going through and explaining the products, knowing the strengths, knowing the... how it affects the people that we need, and why people should choose us. And there was never a wrong question, as they say. Always appreciate that I can have any questions, they will answer that, and I appreciate that my team is always assisting me in anything that I can learn or I can do better. It's all streamlined, so we know the duties we have to do. We know exactly the targets and the numbers we have to go through, and at the same time, it's really refreshing to connect with people and actually getting to know them, and some of them are using the products of the company for over five, six years. It's always great to see how they're actually just loving this product, and it actually creates kind of a friendly environments. Perfect schedule, I would say. If I have any arrangements to do beforehand, the team is always there. They can always just change in there, so it actually accommodates me. And anytime that I have some extra time and someone's actually needing that, I'm ready to go another one without question. It's basically just greeting, getting to know people, and they are actually asking the question of what our products are and what's the benefit of our product. So it's not just bye and goodbye. It's basically having that normal conversation just as friendly ones. They're actually asking about different products, not just one of those, and it's easy to actually just tell them why we're here and what the product highlights, and it's easiest thing to actually just go once we explain how it's actually has basically standing one step above any other product. Well, take a leap of faith. Nothing wrong on this one. There's nothing difficult. It's basically just learning, learning, learning, and no two days are the same. That's the beauty of this one. Every single day is a new one, and you're gonna love this variety of people you meet, the kind of how different approaches you're gonna see, and maybe you've seen a great friend, and they're actually just having a great time.

About Infinite Aloe

InfiniteAloe provides premium organic aloe vera-based skincare solutions designed to penetrate deep into the skin for maximum hydration. They serve individuals with sensitive or aging skin, offering high-performance creams that leave no greasy residue. As Payam notes, the company fosters a friendly environment where long-term customers have relied on the products for over six years.

Industry
Skincare Products

Topics

  • employee experience
  • skincare
  • sales representative
  • career transformation
  • training
  • work-life balance

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How this story was recorded

Was Payam Masjedi paid or coached to say this about Infinite Aloe?

No. Share One records unedited answers to a fixed set of questions, so what Payam Masjedi says is what Payam Masjedi said. That's the point of video: you can judge the tone yourself. Businesses collect these honest stories at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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