Customer story · Close it Now
Ryan Chartrand Increased Sales and Income by 30% Year Over Year
Ryan Chartrand · Recorded 4/1/2026
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- Share One · April 1, 2026
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Ryan Chartrand, a Comfort Advisor, achieved a 30% year-over-year increase in sales and income after working with Close it Now. By transforming a basic 'skeleton' process into a well-defined, scripted system, Chartrand saw immediate results in customer rapport and appointment relaxation within the first six months of coaching with Sam Wakefield.
At a glance
- Primary Use Case
- Developing a structured, scripted sales process for HVAC
- Reported Result
- 30% increase in sales and income year over year
- Time to Value
- Immediate results upon implementing the introduction
“I increased my sales and my income by 30 % year over year.”
“Working with Sam and Close It Now was able to help me put meat and I'll even go for, I'll say muscle on that skeleton.”
“I realized that the Close It Now work program was working for me pretty much right away.”
The interview
What measurable results have you seen since working with Close it Now?
I increased my sales and my income by 30% year over year. That was just in the first year of working with Sam, or really about half a year of working with Sam, and I am definitely looking forward to see how that continues to increase going forward.
Who are you and where are you located?
My name is Ryan Chartrand. I am located in central Massachusetts and I am a comfort advisor.
What were your main pain points before finding Close it Now?
Before finding Close It Now, some of my main pain points was having a sales process, but it was basically a skeleton of a process. Working with Sam and Close It Now was able to help me put meat and muscle on that skeleton to take it from a basic process to a well-defined, almost personalized, scripted way of going through the entire sales process.
How did you find Close it Now and were there any hesitations?
I found Close It Now through Sam's podcast. It was actually right around the time that he was doing an in-person event in Boston. I dove right into going to that event and just through getting to know Sam through the podcast and talking to him, I had no hesitation whatsoever. I knew his process was what I wanted to adapt.
When did you realize the program was working for you?
I realized that the Close It Now work program was working for me pretty much right away as soon as I started implementing the very beginning parts of the process, such as the introduction. I was able to develop a better and more relaxed appointment with my customer starting from the very beginning.
What is it like working with Sam Wakefield directly?
It's been absolutely amazing. Sam always made himself available to me even outside of our sessions for reaching out, whether it was debriefing a call I might have run or specific questions. In our weekly meetings, we go over scenarios I ran into the previous week and develop solutions and specialized ways of building out what my company offers.
What would you say to someone on the fence about joining?
I'd tell them to just get off the fence and start working with them. As long as they are putting in the effort required on their side, there's no way that they would not see immediate and measurable results from working with Sam and Close It Now. There is no doubt in my mind.
Frequently asked
Did Ryan Chartrand have any hesitations about working with Close it Now?
Ryan Chartrand stated he had no hesitation whatsoever before starting. After listening to Sam Wakefield's podcast and meeting him at an in-person event in Boston, he knew he wanted to adapt Sam's teaching style and sales process into his own work.
Full transcript
About Close it Now

Close it Now
Official site: www.closeitnow.netClose it Now is a specialized sales training and coaching firm led by Sam Wakefield that focuses on the HVAC and home services industries. They provide a structured, step-by-step sales system designed to replace trial-and-error methods with proven verbiage and high-performance strategies. For professionals like Ryan Chartrand, the program delivers measurable growth by turning basic sales skeletons into robust, scripted processes that increase both closing rates and personal income.
- Industry
- Sales Training
Topics
- hvac
- sales coaching
- comfort advisor
- revenue growth
- sales process
Watch next
How this story was recorded
Is this a real, verified customer review of Close it Now?
Yes. Ryan Chartrand recorded this on video through Share One, so you can see and hear the person behind the words rather than reading an anonymous text review. Businesses that want verified video reviews like this one use share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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