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Customer story · Close it Now

Christian Moore Gained Confidence and Personalized Sales Development with Close It Now

Christian · Recorded 1/17/2025

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Share One · January 17, 2025
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Individual results vary. This is one customer's first-hand account of their own experience, recorded on camera and published unedited. It is not medical advice, and nothing here is intended to diagnose, treat, cure, or prevent any condition. Talk to a qualified healthcare professional before making decisions about your health.

Christian Moore, a Comfort Advisor, reviews Close it Now and highlights the transformation from feeling lost to gaining the confidence to handle every appointment. The most concrete result was the shift from traditional word tracks to understanding the 'why' behind sales, resulting in total personal and professional development through Sam Wakefield’s flexible, metric-driven coaching.

At a glance

Primary Use Case
Personalized sales coaching and professional development
Reported Result
Increased confidence and holistic personal progression
Coaching Style
Metric-driven and flexible individual training
The number one benefit that I've gained since working with Sam and close it now would be the confidence to walk into every appointment.
I thought I was just buying into a coaching program to learn how to sell better and what I've gained from it is a mentor, a lifelong friend, and progression and development through the entirety of myself.
He's going to find the lagging metrics that you have... and he's really going to work on bringing up those lagging points so that way everything is at the same level or higher than where it started at.

The interview

What would you tell someone who is hesitant to reach out to Close it Now?

I would tell anyone that's on the fence or that feels like they have nowhere to turn to reach out, take the leap because there is help out there. It can be done easier. If you're tired of beating your head against the wall like I was just reach out join the Facebook group, listen to the podcasts and get connected because it's going to cost you nothing to reach out.

Who are you and what is your role?

Hi, I'm Christian Moore out of New Braunfels, Texas and I am a comfort advisor at my company.

What has been the number one benefit of working with Sam Wakefield?

The number one benefit that I've gained since working with Sam and Close it Now would be the confidence to walk into every appointment and know that there's a easier way to do my job.

How did you feel about your sales process before starting the program?

At the start I didn't... I was kind of fish in the sea, didn't know where to turn or who to look for guidance and when I started with Sam I just had a gut feeling like, 'Okay, this is it.' This can be something and it truly has.

What did you expect to get versus what you actually gained?

I thought I was just buying into a coaching program to learn how to sell better and what I've gained from it is a mentor, a lifelong friend, and progression and development through the entirety of myself.

How does Close it Now differ from traditional sales trainers?

Close It Now, I would say is best at doing everything the complete opposite way that traditional sales trainers and companies operate. There's no, 'hey, say this word track and it's going to work.' It's more here's the why behind every single reason on how and why we do things in our day to day lives that affect everything that we do inside of a customer's home.

How would you describe the customer service and training approach?

Customer service was fantastic. From start to finish Sam is very attentive and flexible in how he approaches training an individual because there's not a one size fits all, so he's going to find the lagging metrics that you have and he's going to find your leading metrics and he's really going to work on bringing up those lagging points.

Frequently asked

Is Close it Now just another traditional sales training program?

No, Christian Moore explains that Close it Now is the complete opposite of traditional companies. Instead of just providing word tracks, Sam Wakefield focuses on the 'why' behind actions and how day-to-day habits affect performance inside a customer's home.

How does Sam Wakefield approach individual sales coaching?

Christian Moore notes that Sam is very attentive and flexible, avoiding a 'one size fits all' approach. He identifies an individual's specific lagging metrics and works to bring those points up to a higher level.

What should I do if I'm hesitant about joining Close it Now?

Christian Moore advises those on the fence to 'take the leap' and reach out, suggesting that potential clients join the Facebook group or listen to the podcast to see that help is available.

Full transcript

I would tell anyone that's on the fence or that feels like they have nowhere to turn to reach out, take the leap because there is help out there. It can be done easier. If you're tired of beating your head against the wall like I was just reach out join the Facebook group, listen to the podcasts and get connected because it's going to cost you nothing to reach out and it could potentially cost Hi, I'm Christian Moore out of New Braunfels, Texas and I am a comfort advisor at my company. I was not hesitant one bit to jump on and partner up with Sam. So the number one benefit that I've gained since working with Sam and close it now would be the confidence to walk into every appointment and know that there's a easier way to do my job. At the start I didn't... I was kind of fish in the sea, didn't know where to turn or who to look for guidance and when I started with Sam I just had a gut feeling like, "Okay, this is it." This can be something and it truly has. So I thought I was just buying into a coaching program to learn how to sell better and what I've gained from it is a mentor, a lifelong friend, and progression and development through the entirety of myself. So Close It Now, I would say is best at doing everything the complete opposite way that traditional sales trainers and companies operate. There's no, hey, say this word track and it's going to work. It's more here's the why behind every single reason on how and why we do things in our day to day lives that affect everything that we do inside of a customer's home. So, customer service was fantastic. From start to finish Sam is very attentive and flexible in how he approaches training an individual because he... there's not a one size fits all, so he's going to find the lagging metrics that you have and he's going to find your leading metrics and he's really going to work on bringing up those lagging points so that way everything is at the same level or higher than where it started at.

About Close it Now

Close it Now is a specialized sales training and high-performance coaching company led by Sam Wakefield, primarily serving HVAC and home services professionals. The company provides a structured system and custom verbiage to help clients transition from trial-and-error sales to high-performance results. As Christian Moore experienced, the program delivers a holistic transformation that builds confidence and addresses specific performance metrics through personalized mentorship.

Industry
Sales Training

Topics

  • hvac
  • sales coaching
  • comfort advisor
  • personal development
  • confidence
  • mentorship

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How this story was recorded

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