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Customer story · Multiply Digital Marketing

Appliance Repair Business Achieves Higher Search Rankings and Consistent Inbound Calls

Ernest Johnson · Recorded 12/3/2025

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Share One · December 3, 2025
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Ernest Johnson reviewed Multiply Digital Marketing, noting that the agency helped his 43-year-old appliance repair business appear more frequently in internet searches. Johnson reported a significant increase in sales and phone calls, stating that the partnership provides a strong return on investment compared to previous SEO providers that failed after 18 months.

At a glance

Primary Use Case
Local SEO and lead generation for appliance repair
Reported Result
Increased sales and higher search visibility
Time to Value
Not stated
The phones are ringing and that puts dollars in the pocket.
We come up way more often than we used to with other SEOs.
You get a good return on your investment by working with Marcus and his group.

The interview

Can you introduce yourself and your business?

My name is Ernest Johnson, I live in Tempe, Arizona and I've been doing appliance repair for 55 years. 43 years of that we've been in business for ourselves.

What was your experience with marketing agencies before working with Marcus?

We have been using SEOs for years. It seems like about every 18 months, it takes them six months to get going, and then a year down the road, they just all fall apart, and it's just good money after bad.

Why did you decide to work with Multiply Digital Marketing?

We got in touch with Marcus and discussed it with him and we felt really comfortable with what Marcus had to say. So we went with him. There was no hesitation whatsoever.

How has the performance been since starting with them?

It did take a little bit to get things going, but things are going really well with them right now. Marcus seems to really know his product. He knows his business, and he has proved it to us that he does know what he's doing with the results that we're getting.

What specific results have you seen in your business?

The phones are ringing and that puts dollars in the pocket. There is an increase in sales, increase in Google ads, Facebook ads, just internet searches. We come up way more often than we used to with other SEOs.

What is your overall impression of the service and the team?

Whenever we have a problem, we just contact them and it gets taken care of. You get a good return on your investment by working with Marcus and his group. He just does a very good job taking care of his customers.

Frequently asked

Will this SEO agency stop working after a year like others?

Ernest Johnson noted that previous SEOs he used typically fell apart after 18 months, resulting in 'good money after bad.' However, he expressed confidence in Marcus and Multiply Digital Marketing because they have proven their expertise through consistent results and increased call volume.

Full transcript

Ella Webber (00:00) I think what surprises me most is that he has and they are and how well they know Marcus's product. they're able to do whatever we need to do. Whenever we have a problem, we just contact them and it gets taken care of. name is Ernest Johnson, live in Tampe, Arizona and been doing appliance repair for 55 years. 43 years of that we've been in business for ourselves. We have been using SEOs for years. It seems like about every 18 months, it takes them six months to get going, And then a year down the road, they just all fall apart, and it's just good money after bad. We got in touch with Marcus and discussed it with him and we felt really comfortable with what Marcus had to say. So we went with him. It did take a little bit to get things going, but things are going really well with them right now. there was no hesitation whatsoever. Marcus, he seems to really know his product. He knows his business, and he has proved it to us that he does know what he's doing with the results that we're getting. The phones are ringing and that puts dollars in the pocket. Increase in sales, increase in Google ads, Facebook ads, just internet searches. We come up way more often than we used to with other SEOs. You get a good return on your investment by working with Marcus and his group. I love seeing all the pictures and the family things that Marcus puts out on his Facebook page. it shows that, you know, he's just a guy like us just trying to make a living and he just does a very good job taking care of his customers.

About Multiply Digital Marketing

Multiply Digital Marketing logo

Multiply Digital Marketing

Official site: www.multiplycalls.com

Multiply Digital Marketing is a results-driven agency specializing in driving customer calls and sales through data-driven strategies like SEO, paid ads, and conversion funnel optimization. They serve small to large nationwide businesses, helping service-based companies like Ernest Johnson’s appliance repair shop dominate local markets. By moving away from guesswork, they transition clients from unreliable trial-and-error marketing to a consistent flow of high-quality leads.

Industry
Digital Marketing

Topics

  • seo
  • appliance repair
  • lead generation
  • local search
  • roi
  • small business

Watch next

How this story was recorded

How long did it take Ernest Johnson to record this Multiply Digital Marketing testimonial?

Just a few minutes. Share One walks the customer through one question at a time, so Ernest Johnson never had to plan a script or re-shoot. The polished page you're reading was produced from that single take — see how it works at share.one.

Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.

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