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Customer stories
Mortgage Professional Associates reviews
Helping retail loan officers transition to brokerage models for increased production
- Recorded interviews
- 5
- Recorded between
- 2025
- Named reviewers
- 5
5 customers have recorded a first-hand video interview about Mortgage Professional Associates, a other business. 2 of them (40%) described better family or relationship life in their own words. Of the 1 who gave a timeframe, the largest group said over a year. Interviews were recorded in 2025.
About Mortgage Professional Associates
Mortgage Professional Associates helps loan officers achieve business expansion and operational efficiency. According to 5 verified Share.one video interviews, customers praise their access to 40+ lenders and dedicated processing support, citing outcomes like the ability to approve complex mountain property loans and immediate increases in loan production.
Mortgage Professional Associates provides a hybrid brokerage model that offers loan officers extensive product access and operational support. Verified feedback highlights the company's ability to facilitate a smooth transition from retail lending, resulting in immediate volume growth and faster turnaround times.
At a glance
- Industry
- Financial Services
- Primary Use Case
- Transitioning from retail lending to a supported brokerage model
- Lender Access
- 40+ diverse lending partners
- Time to Value
- Immediate loan production and closing
- Key Benefit
- Ability to approve complex or previously declined loans
What customers say changed
Counted across 5 recorded Mortgage Professional Associates interviews. Each figure links to the interview it came from.
2 of 5 described family & relationships
“It feels more like a family than coworkers.”
Connor Bocanegra's interview →1 of 5 described more energy
“I was just tired of saying "no." Since coming to MPA, it's just been a world of "yes." I've been able to do all the tricky deals and stuff in the mountains, which has been just amazing.”
Brandon Doza's interview →1 of 5 described better systems
“Before we found MPA, we were looking for those support systems that you had on the retail side, but we wanted more options.”
Brandon Doza's interview →1 of 5 described felt supported
“Before we found MPA, we were looking for those support systems that you had on the retail side, but we wanted more options.”
Brandon Doza's interview →
How long results took
Timeframes described by Mortgage Professional Associates customers across 1 interviews that mentioned one.
- Over a year
- 1 interview
What people worried about first
“Before I joined MPA Home Loans, I was a retail loan officer with Fairway Independent We were looking for a change, you know, we were looking for more opportunity, more products.”
Brandon Doza →
Customer stories about Mortgage Professional Associates
WatchLoan Officer Achieves Life-Changing Growth and Operational Support at MPA Home LoansRyan Liebelt, a Branch Manager at MPA Home Loans, describes his transition to the brokerage as 'life-changing.' After 11 years in the industry, Liebelt reports that MPA's unique operational support and youthful leadership provided him with more product opport…Ryan Liebelt · Mortgage Professional Associates
WatchFrom Food Service to Successful Loan Officer with Family-Like SupportConnor Bocanegra, a loan officer at Mortgage Professional Associates, transitioned from the food service industry to a successful mortgage career by leveraging MPA's in-house processing and leadership support. He achieved licensing in two weeks and built a bu…Connor Bocanegra · Mortgage Professional Associates
WatchFormer Teacher Finds Career Growth and Family Culture at MPA Home LoansNina Arellano joined Mortgage Professional Associates as one of its first employees, transitioning from a teaching career to a Loan Officer role. She highlights MPA’s innovative culture and family atmosphere as the primary drivers for her consistent upward ca…Nina Arellano · Mortgage Professional Associates
WatchLoan Officer Transitions From Retail to Brokerage for More Products and SupportBrandon Doza, a loan officer at Mortgage Professional Associates (MPA Home Loans), transitioned from retail lending to MPA's hybrid model. He achieved a significant business expansion by accessing 40+ lenders, allowing him to approve complex mountain property…Brandon Doza · Mortgage Professional Associates
WatchLoan Officer Gains Local Office Support and Competitive Wholesale Rate AdvantagesGreg Marshall, a Loan Officer at Mortgage Professional Associates (MPA Home Loans), transitioned from retail to wholesale to access a 99% better rate structure. By joining the San Antonio office, he gained local leadership support from Jake Garza and the abil…Greg Marshall · Mortgage Professional AssociatesWho reviewed Mortgage Professional Associates
- Ryan Liebelt · Mortgage Professional Associates
Ryan Liebelt, a Branch Manager at MPA Home Loans, describes his transition to the brokerage as 'life-changing.' After 11 years in the industry, Liebelt reports that MPA's unique operational support and youthful leadership provided him with more product opport…
- Connor Bocanegra · Mortgage Professional Associates
Connor Bocanegra, a loan officer at Mortgage Professional Associates, transitioned from the food service industry to a successful mortgage career by leveraging MPA's in-house processing and leadership support. He achieved licensing in two weeks and built a bu…
- Nina Arellano · Mortgage Professional Associates
Nina Arellano joined Mortgage Professional Associates as one of its first employees, transitioning from a teaching career to a Loan Officer role. She highlights MPA’s innovative culture and family atmosphere as the primary drivers for her consistent upward ca…
- Brandon Doza · Mortgage Professional Associates
Brandon Doza, a loan officer at Mortgage Professional Associates (MPA Home Loans), transitioned from retail lending to MPA's hybrid model. He achieved a significant business expansion by accessing 40+ lenders, allowing him to approve complex mountain property…
- Greg Marshall · Mortgage Professional Associates
Greg Marshall, a Loan Officer at Mortgage Professional Associates (MPA Home Loans), transitioned from retail to wholesale to access a 99% better rate structure. By joining the San Antonio office, he gained local leadership support from Jake Garza and the abil…
Questions people ask about Mortgage Professional Associates
What is the main advantage of joining MPA Home Loans?
Loan officers gain access to over 40 lenders and specialized operational support, allowing them to handle complex loans that are often declined in retail environments.
How quickly can loan officers expect results after joining?
Evidence shows that results are immediate, with branch managers reporting new loans closing 'right out of the gate' and faster-than-expected turnaround times.
What kind of support does MPA provide to its brokers?
MPA provides dedicated processing support and youthful leadership, which helps bridge the gap between retail-style support and brokerage-level product variety.
Can MPA handle specialized property types?
Yes, verified evidence indicates that the brokerage model allows officers to successfully approve tricky mountain property loans that were previously impossible to fund.
Is the transition from retail mortgage to a broker model difficult?
Ryan Liebelt noted that MPA Home Loans took great care of him during the transfer, providing a quick onboarding process that allowed him to get loans moving right out of the gate.
Answered by Ryan Liebelt →What kind of operational support does MPA Home Loans provide?
Liebelt describes the ops side as a 'phenomenal group' that supports loan officers from start to finish, which he considers a rare advantage in the brokerage space.
Answered by Ryan Liebelt →How does MPA Home Loans compare to traditional retail mortgage companies?
According to Ryan, MPA offers a 'weird little niche' between broker and retail that allows for more products and freedom without the 'stop signs' or restrictions found in other organizations.
Answered by Ryan Liebelt →Will I get enough support as a brand new loan officer at MPA?
Connor Bocanegra emphasized that having support was his top priority because the mortgage field is complex. He received hands-on teaching from his branch manager, Jake Garza, as well as leadership figures like Michael and the Ramseys, ensuring he was never left on his own.
Answered by Connor Bocanegra →Why would you recommend joining MPA to other loan officers?
I would recommend joining MPA because of the abundance of tools we have, from our incredible in-house processing that ensures deals close on time, to the support from leadership. Everyone makes sure you have what you need to not only survive, but to thrive. It's a very close-knit, family-like feel here.
Answered by Connor Bocanegra →Reviewer profiles
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