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Image One reviews
Image One Empowers Franchise Owners Through Comprehensive Training and Scalable Commercial Cleaning Models
- Recorded interviews
- 9
- Named reviewers
- 9
9 customers have recorded a first-hand video interview about Image One, a home & construction business. 3 of them (33%) described team, hiring or delegation wins in their own words.
About Image One
Image One helps aspiring entrepreneurs and veterans achieve financial independence through commercial cleaning franchises. According to 9 verified Share.one video interviews, customers praise their robust business development support and proprietary technology, citing outcomes like achieving full ROI in as little as six months and doubling initial investments.
Image One provides a commercial cleaning franchise model focused on operational training, back-office support, and consistent lead generation. Owners utilize proprietary software to manage inspections and client communication, facilitating business growth across various facility types.
At a glance
- Industry
- Commercial Cleaning Services
- Typical ROI Timeline
- 6 to 12 months
- Key Support Feature
- Business development and lead generation
- Primary Benefit
- Work-life balance and flexible scheduling
- Operational Tool
- Proprietary iPad inspection software
What customers say changed
Counted across 9 recorded Image One interviews. Each figure links to the interview it came from.
3 of 9 described team & hiring
“I was able to sit with each individual staff member there and they taught me their expertise from marketing, to sales, to administration, to billing and I learned a lot after that you will also learn on your own and b…”
Esmeralda Avila's interview →2 of 9 described revenue growth
“I was able to sit with each individual staff member there and they taught me their expertise from marketing, to sales, to administration, to billing and I learned a lot after that you will also learn on your own and b…”
Esmeralda Avila's interview →2 of 9 described family & relationships
“What got me passionate about being a franchise owner is the fact that my kids are growing up and I want them to have something more to look for in life and also having the opportunity to be self independent.”
Esmeralda Avila's interview →2 of 9 described felt supported
“I was able to sit with each individual staff member there and they taught me their expertise from marketing, to sales, to administration, to billing and I learned a lot after that you will also learn on your own and b…”
Esmeralda Avila's interview →1 of 9 described more clients
“Obviously, certain clients will require more attention based on the size or the needs of the specific client but we try to treat everyone the exact same and make sure that nobody is left in the cracks.”
Anthony Conn's interview →1 of 9 described mobility
“Well, I also recommend Image One for the flexibility of the schedule we can have for me to take more time with my kids and earn the money.”
Iralia/ Juan Montes's interview →
What people worried about first
“Steve Conn initially feared royalties would deplete his profits, but after seven years, he realized he could not hire staff to perform the same billing and support functions for the cost of the royalties.”
Steve Conn →“The investment in Image One was sizable but compared to other franchises it wasn't really as much as a steep drop as you would think so I'm pleased with the price, I'm pleased with the experience, I'm pleased with the people and I couldn't be more happy.”
Damen Miller →“Jason Jones described the investment as sizable but 'very reasonable' compared to other industries and cleaning franchises. He confirmed he feels he made a good investment because he began seeing profit only seven months into the venture.”
Jason Jones →
Customer stories about Image One
WatchImage One Delivers Consistent Communication and Meticulous Inspections for Commercial FacilitiesAnthony Conn, owner of an Image One franchise, highlights that the company solves the common industry failure of poor communication. Image One provides clients with a single point of contact, weekly phone calls, and documented inspections featuring photos to…Anthony Conn · Image One
WatchImage One Franchise Owner Achieves Lifestyle Freedom and Recession-Proof Business GrowthSteve Conn, owner of an Image One franchise in Denver, reports that his business has grown every year for seven years, even through the pandemic. Conn highlights the 'recession-proof' nature of the commercial cleaning industry and the lifestyle freedom to set…Steve Conn · Image One
WatchImage One Franchise Owner Achieves Full ROI Within the First Few MonthsEsmeralda Avila, an Image One franchise owner in Belvedere, Illinois, achieved a full return on her investment within the first few months of operation. She credits this rapid success to comprehensive training across marketing, sales, and administration, alon…Esmeralda Avila · Image One
WatchImage One Franchisee Secures Disney World Cleaning Contract Through Professional Managed ServicesPat Rossi, an Image One franchise owner in Florida, achieved his goal of securing a Disney World location as a client. Rossi attributes this success to Image One’s professional service standards, regular facility inspection visits, and a single point of conta…Pat Rossi · Image One
WatchVeteran-Friendly Franchise Opportunity with Affordable Startup Costs and Comprehensive TrainingDamen Miller, an Image One franchisee in Dallas-Fort Worth, reports that the company offers an affordable, veteran-friendly business model with exceptional training. Miller highlighted the ease of the onboarding process and noted that his investment began sho…Damen Miller · Image One
WatchJason Jones Achieved Profitability in Six Months with Image One Franchise SupportJason Jones, an Image One franchise owner in Chicago, achieved profitability within just six months of launching his commercial cleaning business. Jones highlights the company's 'off the charts' business development team, which provided consistent weekly lead…Jason Jones · Image One
WatchFranchise Owner Triples Initial Investment with Flexible Nightly Cleaning ScheduleIralia Montes, an Image One franchise owner since 2009, reports that her investment has returned double or triple its original value. She achieved a full return on her investment within eight to twelve months. The franchise model allows her to work nights, pr…Iralia/ Juan Montes · Image One
WatchFranchise Owner Achieves Work-Life Balance and Financial Success with Image OneNikko Conn, a franchise owner with Image One in Southwest Florida, achieved business ownership at age 18, avoiding the traditional college route. By leveraging Image One’s proprietary iPad software and operational training, he built a profitable business that…Nikko Conn · Image One
WatchFormer IT Manager Doubles Investment and Achieves Financial Freedom with Image OneMarisa Avila, an Image One franchise owner for nine years, transitioned from a corporate IT manager role to business ownership. She achieved a full return on her investment in approximately two years and subsequently doubled that investment. Avila highlights…Marisa Avila · Image OneWho reviewed Image One
- Anthony Conn · Image One
Anthony Conn, owner of an Image One franchise, highlights that the company solves the common industry failure of poor communication. Image One provides clients with a single point of contact, weekly phone calls, and documented inspections featuring photos to…
- Steve Conn · Image One
Steve Conn, owner of an Image One franchise in Denver, reports that his business has grown every year for seven years, even through the pandemic. Conn highlights the 'recession-proof' nature of the commercial cleaning industry and the lifestyle freedom to set…
- Esmeralda Avila · Image One
Esmeralda Avila, an Image One franchise owner in Belvedere, Illinois, achieved a full return on her investment within the first few months of operation. She credits this rapid success to comprehensive training across marketing, sales, and administration, alon…
- Pat Rossi · Image One
Pat Rossi, an Image One franchise owner in Florida, achieved his goal of securing a Disney World location as a client. Rossi attributes this success to Image One’s professional service standards, regular facility inspection visits, and a single point of conta…
- Damen Miller · Image One
Damen Miller, an Image One franchisee in Dallas-Fort Worth, reports that the company offers an affordable, veteran-friendly business model with exceptional training. Miller highlighted the ease of the onboarding process and noted that his investment began sho…
- Jason Jones · Image One
Jason Jones, an Image One franchise owner in Chicago, achieved profitability within just six months of launching his commercial cleaning business. Jones highlights the company's 'off the charts' business development team, which provided consistent weekly lead…
- Iralia/ Juan Montes · Image One
Iralia Montes, an Image One franchise owner since 2009, reports that her investment has returned double or triple its original value. She achieved a full return on her investment within eight to twelve months. The franchise model allows her to work nights, pr…
- Nikko Conn · Image One
Nikko Conn, a franchise owner with Image One in Southwest Florida, achieved business ownership at age 18, avoiding the traditional college route. By leveraging Image One’s proprietary iPad software and operational training, he built a profitable business that…
- Marisa Avila · Image One
Marisa Avila, an Image One franchise owner for nine years, transitioned from a corporate IT manager role to business ownership. She achieved a full return on her investment in approximately two years and subsequently doubled that investment. Avila highlights…
Questions people ask about Image One
How quickly can an Image One franchisee expect to see a return on investment?
Based on verified owner reports, ROI timelines vary but are frequently achieved quickly; owners reported recouping their initial investment within a few months, six months, or up to two years.
What kind of support does Image One provide to new owners?
New owners receive comprehensive training in marketing, sales, and administration, alongside ongoing mentorship and a business development team that provides consistent weekly leads and appointments.
Is the commercial cleaning industry stable according to franchise owners?
Yes, owners describe the business as recession-proof, with some reporting consistent year-over-year growth for over seven years, including through the pandemic.
How does Image One handle client communication and quality control?
The company utilizes a single point of contact for clients and conducts documented weekly inspections featuring photo verification to ensure all cleaning specifications are met.
How does Image One handle communication issues common in the cleaning industry?
Anthony Conn addresses this by providing a single point of contact for every client. He ensures constant communication through weekly phone calls and in-person meetings to take notes and verify that no details fall through the cracks.
Answered by Anthony Conn →Does Image One provide proof that cleaning tasks are actually completed?
Yes, Anthony Conn explains that they perform weekly to monthly inspections and take photos to solidify that the work is being done according to the specific specifications of the facility.
Answered by Anthony Conn →Are smaller clients treated differently than large facilities at Image One?
According to Anthony Conn, Image One does not treat clients differently based on size or frequency; they strive to treat every client the exact same to ensure nobody is left in the cracks.
Answered by Anthony Conn →Are Image One franchise royalties worth the cost?
Steve Conn initially feared royalties would deplete his profits, but after seven years, he realized he could not hire staff to perform the same billing and support functions for the cost of the royalties.
Answered by Steve Conn →What is the primary benefit of being an Image One owner?
The number one benefit I've recognized as an Image One owner is freedom. I truly set my own hours, go out and sell. When I want to sell and do my own operations, I have plenty of time during the week to go skiing or motorcycling or spend time with my grandkids.
Answered by Steve Conn →Reviewer profiles
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