Customer story · Don & Cyndi Shurts - Keller Williams
Aaron Berman Successfully Bought and Sold a Dayton Home with Financial Bonuses
Aaron Berman · Recorded 6/30/2026
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- Share One · June 30, 2026
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Aaron Berman worked with Don & Cyndi Shurts of Keller Williams to buy and sell a home in Dayton, Ohio. Berman reported that the team provided honest, educational advice that helped them narrow down their search and eventually sell their home quickly with a 'nice financial bonus' while minimizing inspection-related expenses.
At a glance
- Primary Use Case
- Buying and selling a residential property in Dayton, Ohio
- Reported Result
- Sold home quickly with a nice financial bonus
- Service Quality
- Educational guidance and expert negotiation after inspections
“They gave us honest advice as if they were, you know, purchasing or selling a home for themselves.”
“He helped us get through negotiations after inspections and helped try to decrease the amount of money we had to spend.”
“They helped us buy a great home, and they also helped us sell this home with a nice financial bonus.”
The interview
What was your experience like working with Don Shurts?
Working with Don was great. He was always available. He always explained a lot and taught us how the process worked, more so than other realtors we've worked with in the past. They were also very educational about learning about all the different aspects of real estate, and they gave us honest advice as if they were purchasing or selling a home for themselves.
How did you first find Don & Cyndi Shurts?
Honestly, we were just web browsing, not from the area originally, and they came across as people that helped first-time homebuyers. That led us to Don and we really liked our conversation with him over the phone.
What were your primary goals for your real estate journey in Dayton?
Our first goal was just to buy a house that would be livable for three years while we were here, and then our next goal was to sell the home quickly, but also by financially meeting our goals.
What challenges did you face before working with them?
At first, it was just hard when you're just browsing online, looking for homes prior to working with them, and they made that process a lot easier to narrow down on homes that worked best for us.
How did they assist you specifically during the selling process?
We learned a lot from him, specifically when it came to setting up your home, figuring out what is best to do and what not to do when selling our home. He helped us get through negotiations after inspections and helped try to decrease the amount of money we had to spend, but also making the buying team still wanna go through with their initial offer.
What was the final outcome of your experience?
They helped us buy a great home, and they also helped us sell this home with a nice financial bonus. I would just say they're really nice people. They were very respectful. They always reached out, even would reach out and say 'Happy Holidays' to us, and they were just very kind people that really helped us get through this stage of our life.
Frequently asked
Is it hard to find a home in Dayton when you aren't from the area?
Aaron Berman found it difficult to narrow down homes while browsing online from outside the area. He noted that Don & Cyndi Shurts made the process much easier by helping them identify homes that worked best for their specific needs.
How do Don & Cyndi Shurts handle real estate negotiations?
According to Aaron Berman, Don helped decrease the amount of money they had to spend during negotiations after inspections. He successfully balanced saving the sellers money while ensuring the buying team still wanted to proceed with their initial offer.
Are Don & Cyndi Shurts good for first-time homebuyers?
Yes, Aaron Berman specifically sought them out because they came across as people who helped first-time homebuyers. He praised their educational approach, noting they taught him more about the process than other realtors he had worked with previously.
Full transcript
About Don & Cyndi Shurts - Keller Williams

Don & Cyndi Shurts - Keller Williams
Official site: www.miamivalleydreamhomes.comDon & Cyndi Shurts - Keller Williams is a real estate agency specializing in buying and selling homes in the Dayton, Ohio area. They serve a diverse clientele including first-time buyers, families, and investors by providing expert home valuations and market insights. Their mission is to guide clients through the transition from home seekers to proud homeowners with professional, educational support.
- Industry
- Real Estate
Topics
- real estate
- home buying
- home selling
- dayton ohio
- financial bonus
- first-time buyer
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