Customer story · Close it Now
Philadelphia Comfort Advisor Increases Closing Percentage by 5% in One Week
Bob · Recorded 6/25/2025
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- Share One · June 25, 2025
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Bob O'Boyle, a Comfort Advisor, reports that Close it Now sales coaching led to a 5% increase in his closing percentage within the first week of coaching. By shifting from a script-based approach to a comprehensive mindset and accountability system, Bob achieved immediate results through Sam Wakefield’s empathetic and intuitive coaching style.
At a glance
- Primary Use Case
- Sales mindset and accountability coaching
- Reported Result
- 5% increase in closing percentage
- Time to Value
- One week after first coaching call
“My closing percentage, after the first coaching call, went up 5% in the first week.”
“What I thought I was buying into was... I'll learn some scripts. Four weeks in, what I have now bought into is a whole mindset.”
“It's like hopping on with one of your mates... It's not offensive. You can be yourself, you can let your guard down.”
The interview
What is the primary benefit you receive from the coaching?
It actually holds me accountable. In a space, a landscape where everybody is like, 'Do this, do that, do this!' Sam's much more the same direction that I want to go.
Can you introduce yourself and your professional role?
My name is Bob O'Boyle, I live in Philadelphia now, and my role in my company is a comfort advisor.
When did you realize Close it Now was the right fit for you?
I knew Close It Now was right for me after the first episode I heard. I could connect this man as empathetic, he's intuitive. Even though I was listening on my drive time university, it was like I could picture the man. It was as if he was sitting in the passenger seat.
How has your perception of the program changed since you started?
What I thought I was buying into was... Alright... I'll learn some scripts. Four weeks in, what I have now bought into is a whole mindset, which again, connects on a different level with me. Cause before sales I was more mindset, and that journey.
What is the dynamic like during the coaching sessions with Sam?
It's been nothing but fantastic. Sam's flexible. It's like hopping on with one of your mates. You know the way your mates can come at you and say, 'No no, no, try it this way.' 'No no, no, no, you're doing this wrong.' It's not offensive. You can be yourself, you can let your guard down, you could just, like, let it happen, and let it flow.
What specific results have you seen in your sales performance?
You're doing yourself a huge disservice if you don't, I mean that. Like, my closing percentage, after the first coaching call, went up 5% in the first week.
Frequently asked
Is Close it Now just a collection of sales scripts?
While Bob O'Boyle initially thought he was buying into scripts, he discovered that the program is actually a whole mindset shift. He found that the coaching connects on a deeper level than just rote memorization, focusing on personal growth and the 'benefit lens'.
What is the coaching style of Sam Wakefield at Close it Now?
Bob describes Sam as empathetic, intuitive, and flexible, noting that the sessions feel like 'hopping on with one of your mates.' This approachable style allows clients to let their guard down and accept constructive feedback without taking offense.
How quickly can I see results with Close it Now?
Bob O'Boyle saw a measurable impact almost immediately. He reported that his closing percentage went up by 5% in the first week following his very first coaching call with Sam Wakefield.
Full transcript
About Close it Now

Close it Now
Official site: www.closeitnow.netClose it Now is a specialized sales training and high-performance coaching company led by Sam Wakefield, specifically serving professionals in the HVAC, solar, and home services industries. They provide a structured sales process and custom verbiage designed to help sales teams transition from trial-and-error to a proven system. As Bob O'Boyle experienced, the program delivers a transformation rooted in mindset and accountability, helping comfort advisors achieve higher closing rates and professional excellence.
- Industry
- Sales Training
Topics
- hvac
- comfort advisor
- sales coaching
- closing rate
- mindset shift
- accountability
Watch next
How this story was recorded
Is this a real, verified customer review of Close it Now?
Yes. Bob recorded this on video through Share One, so you can see and hear the person behind the words rather than reading an anonymous text review. Businesses that want verified video reviews like this one use share.one.
Recorded and verified with Share One. Published as recorded — unpaid, unscripted, and attributed to a named person.
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